IT business partner
Provides detailed consultation and technical education to partners and regional teams to determine integration/interface requirements for any of company´s product suites.
Ensures the partner set-up in live and test environments for partners embarking on the development of a fully integrated solution and as required, for other integration projects and partners is accurate. Prepares and executes final user testing for the integrated releases. Helps review and has input into the technical documentation/specifications for MoneyGram’s various products to ensure accuracy.
Partners with Application Support, Account Relations Manager and Management, as required to provide escalation support for any issues that result from inaccurate, missing or delayed files.
Works with Product Development and Product Management to introduce, demonstrate, and promote technical enhancements to current and prospective partners. Technical liaison to all internal departments to provide consultation support and expertise on “what’s possible”.
Champions technical needs to internal stakeholders. Technical SME for internal departments and regional teams. Partners with product development teams to provide partner view for integration enhancements and articulate business benefit or justification.
Performs other duties as assigned.
Travel required (up to 35%)
Strong working understanding of file layout structures (TXT, CVS, Flat ), encryption and network communications protocol standards
Strong knowledge of partner operations and systems and financial transaction knowledge
A strong understanding of MGI’s business lines, specifically from a tactical (operational) perspective
Understanding of data communications, various Operating Systems, proxy servers, firewalls, security layers, dial-up and IP technology, network technology
Ability to effectively communicate and document technical specifications and procedures for internal and external technical staff, vendor and partners
Strong organizational and analytical skills
Past project management expertise, with ability to work with cross-functional teams and lead when necessary
Ability to work well independently and in a team environment
Demonstrated organizational and analytical skills
Experience in operational and process development skills (preferred)
Ability to work in a culturally diverse and changing environment
Excellent verbal and written communication skills
English Language written and verbal essential
Ability to present to groups including sales and project teams
Experience with managing and interacting with all levels within the organization
Experience managing or working on technology projects or working with systems
work in international environment